
State Farm® Insurance Agent Roberto Martinez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Albi
August 5, 2025
"Roberto is extremely knowledgeable and has saved me a lot of money on my car insurance. He consistently looks for ways to help me not only safe, but also have appropriate coverages Thanks again"
"We appreciate the kind words and are happy to help in any way we can! Thank you for the review! - Roberto"
Alex Nande
August 5, 2025
"Everything was really quick and a good service… The lady who attended my call was very helpful and so kind!"
"Thank you Alex! We're glad it was a positive experience and thank you for the review! - Roberto"
Daniel Gomez
August 4, 2025
"Alexa fue muy amable hoy. Me ayudó con un reclamo y lo hizo todo muy fácil. Cada vez que llamo, ella contesta todas mis preguntas con mucha paciencia y profesionalismo. Es un gusto saber que siempre puedo contar con ella. ¡Muy recomendada!"
"¡Nos alegra que estés con nosotros! ¡Gracias por tu reseña! - Roberto"
Kayla Del Valle
July 29, 2025
"Audrey was amazing to work with! She made the process smooth and answered all my questions with patience and clarity. It’s rare to find someone who’s not only professional but also genuinely kind and approachable. I felt confident in my choices thanks to her guidance. Highly recommend her if you’re looking for great service and support with your insurance needs!"
Kayla Del Valle
July 29, 2025
"I had a great experience working with Audrey at State Farm! She was incredibly knowledgeable, patient, and took the time to explain all of my options clearly. Audrey made the entire process feel easy and stress-free, and I felt like she genuinely cared about helping me find the best coverage for my needs. If you’re looking for someone who is professional, responsive, and truly goes above and beyond, I highly recommend reaching out to her!"
David Chaney
July 18, 2025
"Very helpful everything I deal with them. Alexa is the very best!"
"Thank you David, we appreciate you! - Roberto"
Suzanne Burkle
July 16, 2025
"Well we have been with Roberto for quite a number of years. It has been problematic since the get go. Final straw, I spent over an hour going over all our policies with Roberto, thought it was all good to go. Find out my 19 yr old driver has not been fully insured, then a letter saying another policy is being canceled due to lack of information. NO communication from Roberto. Changing agents, Roberto wants to slow walk the change. Maybe he got too big, but he didn't care about us in the end."
"Suzanne, thank you for the feedback. We most certainly care and are sorry about your experience. Ultimately, we want you to be happy and taken care of, if there is anything we can do now or in the future, please let us know. "
Brandy Carr
July 16, 2025
"Everyone here is so helpful and nice. Best insurance company!"
"Thank you Brandy, we are so glad you're with our office! - Roberto"
Scarlett Jones
July 15, 2025
"Roberto and his team are great, I really appreciate them all!! If you're looking for someone who knows the product and will have patience don't hesitate to reach out. Audrey helped me a lot and gave me all the information I needed. They really care about their customers here and rest assured you will be taken care of!!"
"Thank you Scarlett, we really appreciate your review! - Roberto"
Jordan Soza
July 10, 2025
"Audrey was great with communicating everything and helped me understand so much!!"
"Thank you for the review Jordan, we are glad you are with our Agency! - Roberto"
Ahmad Khan
July 4, 2025
"Great people great customers service really happy with special thanks to Alexa she did a great Jan thank you"
"Thank you Ahmad, welcome to our Agency! It was a pleasure meeting you! - Roberto"
Valeria Robles
June 27, 2025
"Audrey was really nice and helpful!!!"
"Thank you for the review Valeria! We appreciate you being with our office! - Roberto"
Gabriela Galindo
June 26, 2025
"Me gusta q hablan mi idioma y siempre son muy amables ."
"Gracias Gabriela! ¡Siempre es un placer verte! - Roberto"
David Santos Flores
June 25, 2025
"Alexa helped me every step of the way and told me everything i needed to know as well as answered all questions I had in great detail. I'm thankful🙏🏼"
"We're glad you're happy David. Alexa is a great part of our team. Thank you for being with our office! - Roberto"
Aarron Rodriguez
June 20, 2025
"Audrey helped me better understand my coverages and made sure I wasn’t overpaying for insurance. I couldn’t be more thankful. If you want someone who knows what they are doing ask for Audrey!"
"Thank you Aarron, we are glad to hear Audrey was able to help you! - Roberto"
Ashley Rivera
June 19, 2025
"Audrey provided a great coverage for me and my family; she help us understand our coverage better. It was a pleasure to work with her!"
"Thank you for the review Ashley, I'm happy to hear you understand your coverage better, call us anytime you have a question! - Roberto"
Griselda Perez
June 19, 2025
"Audrey es una agente comprometida, amable y muy profesional. Siempre busca lo mejor para sus clienetes y se asegura de que entiendan bien su cobertura. Su atencion y dedicacion marcan la diferencia en la agencia. Tambien sus companeras y su jefe Roberto! Todos super Buenos y los recomiendo"
"Gracias Griselda, lo intentamos y me alegro que hayas tenido una gran experiencia con Audrey! - Roberto"
Karina Murillo
June 18, 2025
"Outstanding Customer Service! I had a fantastic experience thanks to the exceptional customer service I received from Alexa Mares. From the moment I reached out, the staff was friendly, attentive, and genuinely eager to help. They went above and beyond to ensure all my questions were answered and that I felt valued as a customer. It’s rare to find such dedication and professionalism these days—truly refreshing. Thank you for making the entire process smooth and enjoyable!"
"Thank you Karina! - Roberto"
Kelly Dawn
June 17, 2025
"Audrey is fantastic! Easy to work with, and truly wants to take care of her clients! If you are looking to switch insurance and know you have peace of mind should you need.. call Audrey!!!!!"
"Thank you Kelly! - Roberto"
Mike Boyles
June 6, 2025
"Very positive experience Alexa was great with helping me out and giving me the best coverage for my car"
"Thank you Mike, we appreciate you being with us! - Roberto"
Miguel Alejandro Gomez Perez
June 5, 2025
"Audrey súper profesional en su trabajo y lo mejor es con el cariño y el amor que le pone a lo que hace muchas gracias por su gran atención la recomiendo 100000 💯"
"¡Agradecemos tus comentarios! ¡Nos alegra que estés contento! - Roberto"
riccardo cyrus
June 3, 2025
"Great customer service! Audrey helped me find the best deal around. They are here to help you find the most affordable option for you!"
"Thank you Riccardo, glad we were able to help you! - Roberto"
Doreen Deandres
June 2, 2025
"Alexa, is Great agent she was very professional. She really helped me out a lot. Thank you"
"Thank you for the feedback Doreen, we appreciate you! - Roberto"
zulema murillo
May 30, 2025
"Excelente servicio. Alexandra Siempre amable y muy cordial. Te explica todo claramente y soluciona cualquier duda e inconveniente . Excelente en su trabajo."
"Gracias Zulema! - Roberto"
Raul Ferrer Mulkay
May 30, 2025
"Siempre mi experiencia en Roberto Martínez ha sido de las mejores con todos y cada uno de su equipo pero hoy tuve el placer de ser atendido por Audrey y la verdad salí muy complacido con el servicio q me brindó muy atenta y muy dispuesta a ayudar a todos los clientes brindando el mejor servicio"